The following actions are prohibited on the Pontoon Saloon. The crew has the discretion to remove any passengers or cancel the cruise, if these rules are violated or any inappropriate behavior is escalated. No refund will be issued.
- Over intoxication
- Vulgar language
- Indecent Exposure
- Public Urination
For any vomiting, public urination, or littering on the Pontoon Saloon or dock, there will be a $250 fine charged to the card on file.
Public Cruise (this includes the mimosa cruise): Any cancellations more than 14 days in advance will receive a full refund. If you cancel less than 14 days in advance, there will be no refund, if we fill your tickets within that 14 day window we will provide a 100% voucher toward a future cruise. If you no show or if you are late to the cruise we will not provide a refund or voucher. If we cancel due to severe weather we provide a 50% refund or we offer a full voucher for another cruise. Do not assume your cruise is cancelled due to severe weather, we will notify you prior to the cruise if cancelled.
Private Cruise: Our policy is a 2 week (14 day) Cancellation period in order to receive a full refund on your booking less the 20% non-refundable deposit taken upon reservation. Within the 14 day window your cruise is non-refundable.
WEATHER CANCELLATION POLICY
Our cruises operate rain or shine since 3/4 of the boat has a covered roof. If we cancel due to severe weather we provide a 50% refund or we offer a full voucher for another cruise. Do not assume your cruise is cancelled due to severe weather, we will notify you prior to the cruise, if cancelled.