Nashville Event Cruises
Nashville Event Cruises
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Frequently Asked Questions
CANCELLATION POLICY
The policy is a full refund 14 days prior to your cruise date. If you cancel within 14 days of your cruise departure date, there will be no refund. If we can fill your reservation with another reservation, we provide a 100% credit toward a future cruise within a year. If you no show or if you are late for the cruise, we will not provide a refund or credit. This policy applies to any change in guest count for a reservation.
WEATHER CANCELLATION POLICY
Our cruises operate rain or shine since 3/4 of the boat has a covered roof. If we cancel due to severe weather, we provide a full refund minus the booking fee or a full credit toward a future cruise. Do not assume your cruise is canceled due to severe weather—we will notify you prior to the cruise if canceled. We reserve the right to delay cruises as needed.
CHANGES TO EXISTING RESERVATIONS
If you need to cancel or make changes to an existing reservation, including adding or reducing the number of people in your party, please email us at info@pontoonsaloontn.com or call us at (615) 601-1464.
WEATHER POLICY
Our cruises operate rain or shine since 3/4 of the boat has a covered roof. If we cancel due to severe weather, we provide a full refund minus the booking fee or a full credit toward a future cruise. Do not assume your cruise is canceled due to severe weather—we will notify you prior to the cruise if canceled. We reserve the right to delay cruises as needed.
CHANGES TO EXISTING RESERVATIONS
If you need to cancel or make changes to an existing reservation, including adding or reducing the number of people in your party, please email us at info@pontoonsaloontn.com or call us at (615) 601-1464.
HOW EARLY SHOULD I BOOK MY CRUISE?
We recommend booking as soon possible since we have limited availability for this specialty cruise.
IS THE ALCOHOL UNLIMITED?
A ticket includes a guided Southern Grist Brewing tasting, including 3 different beers with additional beer available for pre-purchase. No BYOB is permitted on this cruise and you can’t take beer/seltzers with you after the end of your cruise.
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